Medical & Dental Receptionist
We are currently seeking a part time Medical & Dental Receptionist at our Tower clinic to represent the clinic in a positive and professional manner to all of our patients and visitors. In this position, you’ll enjoy working with a positive and energetic team of providers to provide quality and efficient patient care. The Medical & Dental Receptionist will provide assistance to patients through scheduling and registration as well as assisting with general questions and concerns prior to their appointment.
Part time schedule is Mon-Wed, 8am-5pm.
Medical & Dental Receptionist Responsibilities:
- Answer all phones calls and transfer inquiries to appropriate staff when necessary
- Schedule, cancel and register patient appointments both over the phone and in person
- Prepare for patients’ appointments by placing reminder calls and compiling charts with required information
- Verify patient demographic and insurance information before appointment to ensure billing accuracy
- Accept, post, record, and maintain patient payments
- Send eligibility notices to applicable patients regarding income based programs such as SAGE and Sliding Fee Scale
- Assist nursing staff with medical records functions such as sending and receiving patient health information; and scanning documents into the EMR and EDR systems
- Send out dental release of information requests for patient records
- Organize, order and maintain office supplies
Medical & Dental Receptionist Qualifications:
- Dependable, organized, detail oriented and professional
- Excellent written and verbal communication skills
- Team Centered Approach
- Customer care focus
- Basic knowledge of medical and dental terminology
- Experience in a direct customer support role
- Ability to multitask
- High school diploma required
Full time Benefits:
- 7 Annual Vacation Days
- 7 Annual Sick Days
- 7 Annual paid Holidays at 5 hours per day
- 15 Annual Personal Hours
- Medical insurance through Medica with HSA
- Dependent Care Flex Spending Account
- Employee Assistance Program
- 403(b) Retirement plan with Employer contribution through American Funds